Guiding Students to Academic Success

Supporting student success and mental wellness with a world-class, evidence-based mentoring platform

Mentoring for Student Success

Northeastern University recognized the need to address the increasing rates of depression and anxiety among its students by providing timely and effective support services. They were proactive in their commitment to promoting mental health and well-being, recognizing that gaps and delays in accessing these services could negatively impact students' academic success and overall well-being.

NodeJS
Graphql
MongoDB
AWS
React
React Native
Firebase

Completing A Degree Of Discovery

Hubspire’s approach was to incorporate the lessons from Northeastern University’s extensive academic research on effective student mentoring into an innovative, integrated technology solution.

Architecture & Mapping

The architecture and mapping for the student success and mental wellness is designed with a user-friendly front-end, robust back-end, matching algorithm, secure data storage, and integration with other tools to support students in achieving their academic and personal goals while providing them with a safe and secure environment to connect with mentors.

Streamlined and efficient solutions at your fingertips

The Ability to Access Academic and Mental Health Support Anywhere, Anytime

Check-In

The Check-In allows students to reflect regularly on how they're feeling about their current challenges and share this with their mentors. The challenges are measured by the following seven dimensions: Academics, Career, Connections, Finances, Health, Planning and Well-being.

Set your Goal

Students can set and prioritize goals including the option to add custom goals for a specific challenge.

Event

Students and mentors can view events, filter them by category and receive announcements with relevant information.

Resource Hub

The Resource Hub provides mentors and students with access to a range of articles, as well as options to filter articles using tags, colleges, programs and more. Mentors can also share articles directly to students via chat or email.

Mentee Web and Mobile Application

The MentorHub app provides students with effective mentor support, interactive goal-setting, video and group chat capabilities, a self-serve resource hub, push notifications and nudging capabilities, calendar and scheduling features, digital badging and credentialing, and more to provide support and assistance for a better academic experience and better overall wellbeing.

Referrals

Mentors can assign referrals to students based on their top challenges and administrators can customize, create and view escalated referrals for further attention from Success Coordinators.

Connect

Messaging and meetings in the app allow students to communicate with their mentors. Program managers can track conversations and video meetings. Mentors have access to broadcasting, group messaging, emoji reactions, and attachments such as images, videos, or documents.

Mentor Web and Mobile Application

The mentor-facing experience of the app provides supervised communications with the student, feedback and suggestions from supervisors, access to training, early alerts for proactive support and real-time dashboards tracking student successes and challenges.

Message
Meeting
Check-In Logs
Event
Resources

Admin Module

Administrators can create programs, program categories, assessment questionnaires, and safety information; import mentors and students; schedule meetings; and create Resource Hub articles, events and announcements to help guide their students.

Transformation Through Guided Support

HubSpire collaborated with Northeastern University to develop the MentorHub app, which empowers peer mentors to offer immediate support and track student progress, preventing the escalation of stressors and promoting mental health and academic success. The app also features goal-setting modules, a resource hub, and a learning management system for students, while allowing the university to leverage data for the development of interactive technologies to support students.